Peer Support / Individual Crisis Intervention

Crisis intervention is NOT psychotherapy, rather it is a specialized acute emergency mental health intervention which requires specialized training/ As physcial first-aid is to surgery, crisis intervention is to psychotherapy. Thus, crisis intervention is sometimes called "emotional firt-aid."  Crisis interventions are typically done individually (one-on-one) or in groups. This program is designed to teach participants the fundamentals of, and a specific protocol for, individual intervention. The audience for this class includes both emergency services, military, and business/industrial peer support personnel without formal training in mental health, as well as mental health professionals, who desire to increase their knowledge of individual (one-on-one) crisis intervention techniques.(13 Contact Hours)
Please note that this is a two day class. The topics listed below will be covered over the course of two days.


Day 1:(8:30 a.m - 4:30 p.m.)
  • The concept of CISM as a comprehensive crisis intervention program
  • The role of the individual crisis intervention in the comprehensive CISM program
  • Terms and concepts relevant to the study of crisis, traumatic stress and crisis intervention
  • Differential utilities of selected crisis communication techniques
  • Demonstration of selected crisis communication techniques

Day 2 (8:30 a.m. - 3:30)

  • Psychological reactions to crisis and trauma
  • SAFER protocol for individual crisis intervention and it's role in comprehensive CISM
  • Demonstration of the us of SAFER protocol for individual crisis intervention
  • Review of common problems encountered while working with individuals in crisis


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